2/26/2018 Margaret T.
The agency was efficient, courteous and responsive. The process took longer
than I had anticipated, but that was not because of any inaction by Premier Timeshare Resale..
2/8/2018 Linda F.
In 2017 I sold a timeshare with the team at Premier Timeshare, I never took the time to review this operation last year. I needed some information about last year's sale and needed to reach out to them. They again, were timely and accurate with the information provided. This is a top notch organization, and I HIGHLY recommend.
12/15/2017 Susan F.
I felt everyone was very honest and sincere. A realistic estimate was given as to proceeds I could expect. Was sold in a timely fashion.
10/8/2017 JOSEPH C.
I've spoken with may other companies that I tried to buy and sell from. This was the only one that I felt comfortable with.
They were simply honest and straight forward.
I'm glad I waited so long to find a group of people that didn't worry me. Thanks for your help!
9/30/2017 newton kirke w.
Excellent service and communication during the resale
9/27/2017 A. Jan B.
This group was recommended by a realtor in Park City, to whom I was referred by a realtor in Maine. The sale was faster than I expected and the sale price was about what I had thought it would be.
5/24/2017 Stacey E.
I am glad I went with them as they sold my weeks for a good price and even sought out a buyer who would buy both weeks in order to save me money on commission even though they would get less commission that way. If I sell my other week I will not hesitate to use them again.
3/19/2017 Richard D.
I needed help with my Timeshare closing. They handled it expertly. I would use them again if needed.
1/15/2017 Laura K.
We are very happy that you were able to sell both weeks of our Marriott Time Share. Your company handled the sales in a very professional manner which gave us a lot of confidence that the sale would be done correctly and all legal tasks would be completed.
12/16/2016 Mike P.
While deliberating on to buy or not to buy Premier was very supportive and there to answer all of our questions. Premier also kept us informed and up to date of the closing events, very helpful.
10/24/2016 Mark H.
Having seen horror stories of selling timeshares, our experience with Premier Timeshare Resale was a welcome change. The advice they gave was on target and led to a relatively speedy sale of the property. They kept us well informed each step of the way. I would recommend them to anyone who is seeking to sell a timeshare property.
9/30/2016 Chip M.
I've used Premier Timeshare Resale a couple times now and been very happy with the results. They kept me informed, answered my questions, and took care of all the details. I highly recommend them.
9/23/2016 Joel C.
Everything went very smoothly, directions to do it all by email were very clear.
9/19/2016 Paul L.
We are very satisfied with our transactions with Premier. They are very professional and responsive. We had a special request and they found a unit that met our needs. They do a great job of keeping you notified of the status of the transaction. They respond quickly to correspondence. The closing company they use is also very efficient and responsive. We strongly recommend this company for purchasing timeshare units.
9/8/2016 Chip M.
This is my second time working with Premier Timeshare Resale, and I've been very happy with their service. They answered all my questions, got back to me in a timely fashion, and got all the work done accurately and completely. The next time I need help with a timeshare, I'm definitely going back to the team at Premier Timeshare Resale.
8/9/2016 John D.
I would highly recommend John and his team. They were extremely efficient and professional.
7/29/2016 Gordon I.
It has been a joy to work with the team, particularly Leanne and Kelly, the latter managed to fit in selling 6 weeks of our timeshare portfolio in between having two babies!
7/29/2016 Mike P.
We appreciated the service from John and Leanne with our purchase.
7/18/2016 Carlos C.
Premier Timeshare Resale was exemplary. The staff was always reliable and answered my concerns promptly. Especially Leanne who was always excellent at keeping me posted along the sales process.
I would definitely do business with this company again in a heartbeat!
Thanks to everyone for a job well done!!!
5/28/2016 Scott S.
Everything worked at planned.
4/22/2016 Mike R.
Alanna took the time to answer my questions, no matter how many follow-up questions I came back with. She recognized that I had concerns as to how the re-sale process would work and she made me feel comfortable with what was going to happen.
3/19/2016 paul s.
They got the job done under some difficult circumstances
3/2/2016 Mary M.
Premier Timeshare Resale was perfect to work with. Kelly made the whole process transparent, fluid, and quick. I would work with them again in a heartbeat.
10/12/2015 Michael P.
We really did not think we would get this property but with your (Premier Timeshare) work and guidance we were successful.
You were very easy to work with, very efficient and responsive.
Thank you for your work on assisting getting the location and time-frame we wanted.
7/1/2015 Rodrigo P.
Thanks a lot to Alanna and Leanne for giving solutions to my request.
Thanks a million
7/1/2015 John L.
All agents of Premier and Coalition Title were very professional. Correspondences were thorough and timely. The entire process was involved but the staff at Premier made it a seamless. Thanks!
6/5/2015 Mary V.
Very professional company. Sold our timeshare much quicker than anticipated and process proceeded in an efficient informative manner. Friendly staff and always responded to emails quickly. Definitely would refer to others looking to sell their timeshare.
4/29/2015 Thomas H.
Prompt, professional, courteous and straightforward. I would definitely recommend this firm to anyone interested in buying a timeshare.
4/17/2015 Barbara N.
Everyone was friendly and knowledgable. They sold our timeshare quickly at a good price. The closing was quick and effortless for us. It was a very positive experience.
4/14/2015 Ary W.
This company is very professional for they now what they are doing. very prompt responses for any inquiries, I did the transaction remotely (from Indonesia, Dubai) and we based our transaction on trust. It felt like I had done it in US for the promptness and responsiveness.
4/2/2015 Jeanette R.
Service made simple for out-of-state purchasers. Pleasant, timely and efficient sale.
3/10/2015 clinton s.
Go with a winner.
2/10/2015 john b.
Thank you...as I stated above always professional, prompt and courteous!
11/25/2014 Mark M.
We tried for 2 years to sell our timeshare on our own using a multitude of sites. Premier Timeshare sold our unit in 8 - 9 months. Their listing process is easy and fair. No financial commitment upfront was a huge savings for us. Friendly staff and regular communication kept us informed. The closing process was easy as well. They work with an excellent closing attorney who operates at the same level of quality as Premier Timeshare. If you are in the Timeshare market, you better be working with Premier.
11/11/2014 Lisa S.
Very reputable and professional company. I used them to purchase my timeshare 15 years ago, and again this year to sell the same timeshare. I definitely recommend them
9/23/2014 Kyle & Debbie P.
The Premier Timeshare Resale staff was very professional and kept us very well informed through out the entire process. Everything happened exactly as the said it would. Our timeshare sold in just a couple of months and there were no surprises. We highly recommend this professional and trustworthy company .
9/9/2014 Tim/Cheryl O.
We did a lot of research before selecting Premier Timeshare Resale to sell our Timeshare, and we were not disappointed. The overall process was amazing! We were pleased to have sold it within a couple weeks time. In a world where there are unscrupulous companies/individuals, it was refreshing to deal with an honest company and with individuals of integrity! I would recommend Premier Timeshare to anyone wishing to sell their Timeshare.
8/8/2014 Joe W.
Premier Timeshare got my family into the right product for our needs on the secondary market for a good value. No hard sales pitches. Just honest representation. This business attracts a diversity of characters. The folks at Premier were great.
8/6/2014 Eric H.
I have both bought and sold through Premier and will continue to work with them for any timeshare needs in the future. Why? Amazing people! Prompt, professional, and just downright pleasurable to work with! They know how to do it and get it done. Worth every penny.
7/29/2014 Joan F.
Very happy with our experience. Limited time frame because of our travel, but they got everything done quickly, and communicated frequently . Completely 100% satisfied with them! and would use them again
7/25/2014 Jimmy P.
When I listed my timeshare with Premier, I had no real expectations of a sale of my timeshare, however , after being guided as to what I needed to do I was pleasantly surprised when a buyer was found within a few weeks. Premiere completed the process and I have received payment. Anyone needing to sale their timeshare should give them a try.
7/16/2014 Floyd Dean S.
Grace and her team did a very good job in helping me sell all of my timeshares. Honest and reliable service!!
7/2/2014 John F.
The team at Premier Timeshare Resale are great! I contacted them online, and right from the start I knew I had made the right choice. I have never bought a timeshare before, and i was a bit nervous about buying one in the secondary market, let alone online! But everything was done quickly and efficiently and we completed very fast. I'll use them again!
6/26/2014 joan f.
we were truly impressed with Kelly and her staff. all emails were answered quickly and completely. we had never bought a timeshare before, let alone over the internet, and Kelly and her staff filled us with confidence. we would use them again.
5/14/2014 Paul P.
Premier Timeshare Resale has excellent people, service and results. They are the "gold standard".
4/13/2014 Randall M.
Premier communicated flawlessly from start to finish in the process of selling my timeshare. I investigated several options when I decided to sell and Premier was by far the best choice. Some wanted money up front. Really?!? Another offered me 60% of what I received from Premier. I never felt misled or deceived and they did everything they said they would. I was very happy with Premier!
2/13/2014 Paul P.
We entered the transaction somewhat fearfully. We had attempted to purchase the type of unit previously with no success. Alanna Hatz from Premier Timeshare Resale found us the unit and took us through the process. I highly recommend Alanna and Premier Timeshare Resale.
2/13/2014 Anita S.
After months and months of trying to find an organization to help us sell our timeshare, I finally happened upon an advertisement for Premier Timeshare Resales. I spent approximately 15 minutes watching their short video, after which I decided to give them a try. I completed the form on their website to list my timeshare. Within one hour, I received a call from one of their representives that had a customer interested in the specific unit/contract we were offering. After a few questions and a few days later, our timeshare was off the market. Following the usual time it takes to complete the sales process (more so for New York City...Manhattan), our timeshare was sold and we have just received the agreed to payment. They were a pleasure to work with, and I highly recommend them.
2/7/2014 Dave W.
Thanks to Premier Timeshare Resale, we were able to sell our Marriott Destination Points at a fair price. We had been frustrated by all the misleading resellers prior to finding this organization, which did not want to get paid anything until the job was done. Our broker, John Raymond, was friendly, knowledgeable, easy to reach and conscientious. Would give this team an A+!
1/25/2014 Janet R.
All transactions with Premier Timeshare Resale were smooth and the communication was excellent. We felt very comfortable with them in the sale of our timeshare and would recommend them to others.
12/18/2013 Anne T.
I highly recommend Premier Timeshare Resale. My husband and I purchased our timeshare through the company and I would use them again in a second. Purchase your timeshare through Premier Timeshare Resale!
11/21/2013 Jane G.
We appreciate the professionalism in getting our MVC points sold. The process was concise, thorough and timely.
Thank You Alanna and Staff
11/13/2013 J W.
I have been in touch with Alanna for four years trying to buy my unit. I appreciate her patience for something that is huge step for me. Wish I had bought earlier and could have joined the Destinations Program, but I did get my week at the best price possible. Nothing but fast and professional results in an industry that most people don't trust. Will use them again when the time comes to unload.
9/3/2013 Frank N.
I purchased a timeshare from Premier. The process was very professional and progressed without any difficulties. I would certainly use Premier in the future and would recommend them to others.
7/22/2013 Julie A.
We purchased 2 timeshares and both transactions went smoothly. There were actually 3 purchase agreements because one fell through due to the death of the seller. This caused extra work with no compensation. We are appreciative of the good help and we are so glad we found Premier Timeshare Resale on the internet!
6/10/2013 Robin S.
Please accept our belated thanks for your help with our time share sale. Because of your good work, we were pleasantly surprised that we were able to sell it even in what has been a disinterested market. Your accurate assessment of the eventual sale price, good communication and expectations management made it a great experience all around. As you know, we are thrilled with our new home out there that Michael enabled us to find and buy and a timely sale of our Westgate timeshare was a piece of the overall puzzle.
Thank you again for your help and the result.
2/17/2013 Bruce S.
Premier Timeshare Resale offers the utmost in professional service coupled with a personable approach to dealing with every client. I couldn't be more happy with Kelly Marshall whose expert advice in timeshare resales has empowered me with the tools I need to sell my timeshare. Kelly & Alanna not only answered all my questions, but provided me with other options for advertising my timeshare. The most important consideration for me is their personal service and timely responses to my emails. You can't beat Premier Timeshare Resale!!
8/4/2012 Ginger N.
Thank you so much for your reply. We have been contacted by so many scammers & your info gives me legit ideas to go on. I will look into your suggestions. I do hope you will keep me on your email list for any future developments in the possibility of selling our timeshare.
Alanna and Kelly were awesome to work with and they made the whole process so easy from start to finish. I also got a great deal on the timeshare I purchased.
6/22/2012 Stan P.
Great work Kelly. Nice to do business with you!
5/10/2012 Neal S.
Thank you so much for your quick and professional response. I'm very impressed with the honesty in the provided information. It is very refreshing to have someone say "I don't think we are your best choice". I will pursue some of your suggestions and if it doesn't sell I'll look forward to hearing from you when you have the new feature available on your website.
5/7/2012 James E.
Thank you very much for letting us know about the Developer picking up the option to purchase. You have been remarkable throughout the process. We have decided the road ends here for us in terms of purchasing a timeshare. It is nice to know you and the team is out there and if any of our friends need assistance we know where to point to. Thanks again
2/21/2012 Buck & Bev H.
Alanna, Kelly and any other staff at PTR are people you can TRUST! ! ! There was something about Alanna the very first time I talked to her that made me feel I could trust her implicitly. She is genuine and if I ever get to Utah, I am going to meet her and buy her lunch. PTR is a great place to do business. If I had a friend or family member who needed to sell a time share property, I would insist they worked with PTR. As you can tell, I cannot say enough good things about this organization.
2/13/2012 Alfred F. Jr.
This is so wonderful, I have to pinch myself to make sure I?m not dreaming. I?m skiing in Park City, Utah and staying in a great timeshare that is only a nine minute walk from my door to the Pay Day Lift. It all started last summer when I saw the timeshare for sale on the internet. The notice led me to Premier Timeshare Resale , which is coowned by Alanna Hatz and Kelly Marshall. Alanna is a licensed real estate agent who can put a seller and buyer together and accomplish the change in ownership. The transaction went so smoothly - Alanna did all the work - all I did was sign the contract and write a check. A few months later a Deed to the property arrived at my home and I knew that everything was perfectly legal. Still I had to wait for my February week to actually see and live in my timeshare. When I got to Park City, I was overjoyed ( the timeshare exceeded all my expectations !) Alanna and Kelly are totally honest and are very good at what they do. Whether you are a buyer or a seller, I would not hesitate to recommend Premier Timeshare Resale.
11/30/2011 Katie T.
Many thanks to both of you, Kelly and Alanna for your professional services. As always you have delivered a sale and a quick easy closing process. We're happy to be out of the timeshare property holdings and are looking forward to returning to Park City
11/18/2011 Marcia G.
I am truly impressed with the time you spent answering my questions and telling me the truth. I would list with you in a heartbeat! I have to tell you that your response was the most honest we've ever gotten, and I thank you for that! Thanks for restoring our Great news! Finally someone we can trust! I think I love you!
8/23/2011 Karen H.
Thank you for your \"scam alert\" info on your website. We have received two recent calls from so called Premeir reps from Jacksonville, Fl stating they would rent our timeshare weeks in exchange for a fee. When they asked for our personal info so they could verify funds, I asked them if they were nuts. Surprisingly, the rep hung up on me. LOL! Thanks again for alerting us and others to this scam.
7/8/2011 Arlene & Tom M.
Thanks for your quick response and for providing us with this additional information, it's very helpful as we venture into the world of timeshare ownership! It's my pleasure to complete the satisfaction survey and feel free to post my comments if you find them helpful.Take care and thanks again for your assistance.
5/24/2011 LaRissa S.
We received our check for our Marriott timeshare. I want to thank you for your help. Everything has gone very smoothly. Based on this experience we will definitely consider ReMax for future real estate transactions.
3/28/2011 Richard Y.
Allana and Kelly have been great to work with and got us the deal we were looking for. They know the Marriott system inside and out and this is a huge advantage if one is looking to but a Marriott week. I would absolutely recommend Premier to a friend or family member looking to buy a resale week!
3/14/2011 Susan T.
Alanna and Kelly, Thank you both for all the hard work you put forth in selling this timeshare. Who would have thought. I am grateful. On a spiritual note, this was and is important to me because it clears up another thing from the past, setting me free for the future. And I believe that what is done for me is done for everyone. So thank you. Have a great day. And I am recommending you to everyone that I meet that has timeshares to sell. I also gave Paul a great report on your work, so here is to many more years of happy selling.
3/10/2011 Vicki H.
These people are exceptional. Alanna, Kelly & Julie were all personable and reliable, prompting us in each facet of the timeshare sale. Their instructions were clear & concise, and they answered our questions in a timely fashion. I particularly liked the fact that they are local to our timeshare being sold. In summation, selling our timeshare with Premier was so easy & certainly gave us peace of mind knowing we were in very good & trustworthy hands. I would highly recommend them!
The people that we dealt with, Alana and Julie were knowledge, friendly and very efficient and professional!!!
10/17/2010 Lily K.
We appreciate your agent support on our recent timeshare sale. Our experience was purely rewarding and positive through you and your auxiliary team. Most of all, it was smooth sailing.
5/5/2010 Toni & Ken M.
Alanna, I stumbled on some papers where we asked questions earlier and found some information you had previously provided us on closing costs and all matched what was on the final closing statements. Although we get busy and forget things sometimes, I wanted you to know that we were very happy with your services and that we know you were always up front, honest and above all patient with the entire transaction. We enjoyed doing business with you and would recommend you to anyone.Thanks again.
4/13/2010 Glen & Linda C.
Hi Kelly! Linda and I want to thank you for the effortless and fast sale of our time share properties. I will be glad to recommend your services if I have the opportunity. Thank You again!!
4/6/2010 C. & R. Oas
Thank you so much for handling our purchase of the timeshare at Ko Olina. We are so happy that we did this and our kids are REALLY excited. We thank you for contacting the seller and having her book the date for us in November. We received the letter from Marriott yesterday and when we called them today everyting was in order - just great. You and your staff were a pleasure to work with. And, if the need arises, we would not hesitate to recommend you, your company and your services. Thanks.
3/22/2010 Randy G.
Alanna and Kelly, Thank you so much for the excellent help you have given me and the professional way you have handled this matter. I have already referred a number of people to you and hope that they all call you! As I may have future needs, I will certainly call you!
Actually, you have been one of the most helpful people I've spoken with over the past week. Thank you for your honesty about the market (and about others competing for my business). If I ever hear of anyone else looking to sell their timeshare, I will gladly recommend they contact you first.
Thanks very much for the time and information you provided me. I did a lot of web surfing on this topic. You and your firm standout with a level of professionalism I didn't see very much in this timeshare world.
2/3/2010 L. Sobell
Dear Alanna-- thank you you for all your direct and honest information about my timeshares Welk and DiamondResorts-- My husand is still out of town but I will be getting back to you asap-- You have been the only HONEST and kind and open person I have yet to talk to in this whole field---God Bless-- I know you know how much $ and Heartache we have been thru--- I will be getting back to you asap and if you need a letter and statement of your honesty and caring I am willing to do so too.
10/2/2009 J. Bien
That was the smoothest transaction ever...thank you so much.
9/9/2009 Margaret & Warren
Hi Alanna and Kelly, Thank you for seeing us through this process and for brokering what we think is an amazing deal! Are plans are set for February - can't wait! Sarah was very nice and allowed us to reserve our week b/f the paperwork was finalized - and then called me personally once the paperwork came through. The delay didn't affect us at all - no big deal. We are confident in our purchase as first time timeshare owners. We are open to purchasing other timeshare properties in the future - I don't know if your firm only deals w/ properties in Utah or elsewhere but perhaps you'd be able to assist us. You both did a good job in keeping us updated and responded quickly to our emails. We appreciate the great service and will recommend them when given the opportunity :) Many thanks!
7/31/2009 S. Kim
Thanks Alanna, for your effort and patience, planning trips already. And thank both Kelly Marshall and Kelley Pentz for their effort as well.
7/27/2009 Scott P.
We finished our transaction and finally got our ownership recorded, and we immediately reserved our spring break vacation w/o any problems! We are happy. It turned out OK just like you said it would. I'm irritated the salesman was pulling such crap with the tall tales he was telling us about not being able to use it only certain weeks and other stories. I wanted to write and thank you and your staff for helping us deal with it. I am SO glad we saw your listings and decided to buy. Anyway, should you require a recommendation as I asked for of successful aftermarket timeshare sale, I would gladly do that for you. Cheers!
2/15/2009 Bob S.
Sorry about my delay in replying… we received our check for the proceeds on the sale a few weeks ago. Thank you so much for following up. Your company did a great job in getting my timeshare sold! I would recommend you guys anytime. Thanks again
10/19/2008 D. Beatty
Thank you for taking the time to check into this and respond to us, and for giving your time when we were visiting Park City. You have certainly helped us, though, in that I was seriously considering marketing the property with an online company which asked for $595 up front. I will definitely not do that. And, your advice is helpful also that we keep the timeshare in the family, and we will probably do that. We have 8 adult children who can benefit from using the vacation opportunities. Thanks again, and I do appreciate your time and assistance.
5/4/2008 R. Cipparulo
Believe me I have recommended you already to many. I have many people looking on the site and now they are not afraid to shop this way knowing how easy it was for me to do it. Thank you so much you have been a great help. You have been praised and recommended highly by me to other people that are looking for timeshares. If you see a bid from someone in Brooklyn you know I have recommended you. Told my husband that I will look for another for the summer or fall.
This is the first time I have ever written a review about a company, but I am hoping to save other people the nightmare we encountered before finding Premier Timeshare Resale. After 6 months, we had to fire our first resale/closing company and we were very gun shy about getting into another timeshare deal. After speaking with Alanna Hatz, we decided to give this process another try. And we are so very thankful we did. We also had the great pleasure of dealing with Annie Jones during the closing. Every question or problem that was encountered during the closing process was dealt with immediately and with the utmost integrity & grace. We want to thank Alanna & Annie for the wonderful job they did with buying our timeshare and the successful closing
2/15/2008 G. & D. Jensen
I called Marriott and it appears they are close to completing the ownership change. Thank you so much for your help. You (Annie) are truly an asset to your team.”
1/28/2008 L. Lee
First of all I want to say you are the first realtor who has given me what I think is an honest assessment. Of course, I hate the message, but you have outlined the facts I really need to know. Again, many, many thanks for your honest assessment.
1/8/2008 G. & P. Birdsall
MANY thanks for all of your help and professionalism in selling our Marriott property
12/6/2007 J. Allen
Just thought I’d let you know that I checked with Park Plaza and they have all of my reservations and they show us as the new owners of the mini suite that we purchased. I can’t tell you how easy it was to do business with you all. Our daughter is currently buying a Park Plaza unit through someone else that had it listed on a web site, and she has felt lost from the beginning. She has not been informed about the process and progress. I wish she could have gone through you all. Thanks for all you and your office did to make our purchase so easy and pleasant
8/30/2007 G. Plym
nk you so much for your help. I really appreciate the professionalism your company has exhibited from our very first encounter. Thank you again
8/22/2007 Beth S.
Thank you so much for being the ONLY honest person I’ve heard from since I’ve been trying to sell my time share. If I decide to sell it, it will definitely be with your company.
8/2/2007 Kitty, Dan, Zoe, Brandon
Thank you for your swift help in putting together our purchase of a Mountainside Timeshare at Park City, Utah. We were more clueless perhaps than most of your clientele and your patience and honest answers to our questions alleviated much hand wringing and anxiety. You both did a wonderful job for us.
2/7/2007 Kathy B.
The staff at Mountain Timeshare Resale really live up to their commitments! They promise to "... devote our knowledge, energy and experience to meeting each client's specific needs, before, during and after the sale." We had a difficult situation after our purchase which required a lot of effort on the part of our sales agent, Alanna Hatz. She and her colleagues were always helpful, supportive and ultimately effective in resolving all our issues. I would happily work with them again and recommend them to my friends.
9/15/2006 Dr. W. Scherer
I was extremely satisfied with the service of Alanna Hatz and Mountain Timeshare Resale in helping me purchase a two bedroom ski week at the Westgate Resorts in Park City. The transaction was very smooth and I found the process quite painless. I saved a tremendous amount of money buying a resale as compared to purchasing it direct from the developer. I wish all my transactions were this easy