"Our promise is to devote our knowledge, energy and experience into meeting each clients specific needs, before, during and after the sale."
Given the opportunity, we will earn your praise just as we did for these clients.
"Actually, you have been one of the most helpful people I've spoken with over the past week. Thank you for your honesty about the market (and about others competing for my business). If I ever hear of anyone else looking to sell their timeshare, I will gladly recommend they contact you first."
- Jamie, Orlando, FL 03/10
"Thanks very much for the time and information you provided me. I did a lot of web surfing on this topic. You and your firm standout with a level of professionalism I didn't see very much in this timeshare world."
- Gerry 02/10
"Dear Alanna-- thank you you for all your direct and honest information about my timeshares Welk and DiamondResorts-- My husand is still out of town but I will be getting back to you asap-- You have been the only HONEST and kind and open person I have yet to talk to in this whole field---God Bless-- I know you know how much $ and Heartache we have been thru--- I will be getting back to you asap and if you need a letter and statement of your honesty and caring I am willing to do so too. Sincerely,"
- L Sobell 2/10
That was the smoothest transaction ever...thank you so much.
-J Bien 10/09
"Hi Alanna and Kelly,
Thank you for seeing us through this process and for brokering what we think is an amazing deal! Are plans are set for February - can't wait! Sarah was very nice and allowed us to reserve our week b/f the paperwork was finalized - and then called me personally once the paperwork came through. The delay didn't affect us at all - no big deal.
We are confident in our purchase as first time timeshare owners. We are open to purchasing other timeshare properties in the future - I don't know if your firm only deals w/ properties in Utah or elsewhere but perhaps you'd be able to assist us. You both did a good job in keeping us updated and responded quickly to our emails. We appreciate the great service and will recommend them when given the opportunity :)
Many thanks!"
- Margaret & Warren, Richmond VA 09/09
"Thanks Alanna,
For your effort and patience, planning trips already. And thank both Kelly Marshall and Kelley Pentz for their effort as well."
- S. Kim 07/09
"We finished our transaction and Westgate finally got our ownership recorded, and we immediately reserved our spring break vacation w/o any problems! We are happy. It turned out OK just like you said it would. I'm irritated the salesman from Westgate was pulling such crap with the tall tales he was telling us about not being able to use it only certain weeks and other stories."
"I wanted to write and thank you and your staff for helping us deal with Westgate. I am SO glad we saw your listings and did not buy from Westgate salesforce. Anyway, should you require a recommendation as I asked for of successful aftermarket timeshare sale, I would gladly do that for you. Cheers!"
- S. & L. Philbrook 07/09
“Sorry about my delay in replying… we received our check for the proceeds on the sale a few weeks ago. Thank you so much for following up. Your company did a great job in getting my timeshare sold! I would recommend you guys anytime. Thanks again.”
- B. Simmons 02/09
“Dear Billie,
Thank you for taking the time to check into this and respond to us, and for giving your time when we were visiting
And, your advice is helpful also that we keep the timeshare in the family, and we will probably do that. We have 8 adult children who can benefit from using the vacation opportunities. Thanks again, and I do appreciate your time and assistance.”
- D. Beatty 10/08
“Believe me I have recommended you already to many. I have many people looking on the site and now they are not afraid to shop this way knowing how easy it was for me to do it. Thank you so much you have been a great help. You have been praised and recommended highly by me to other people that are looking for timeshares. If you see a bid from someone in
-R. Cipparulo 5/08
“This is the first time I have ever written a review about a company, but I am hoping to save other people the nightmare we encountered before finding Premier Timeshare Resale. After 6 months, we had to fire our first resale/closing company and we were very gun shy about getting into another timeshare deal. After speaking with Alanna Hatz, we decided to give this process another try. And we are so very thankful we did. We also had the great pleasure of dealing with Annie Jones during the closing. Every question or problem that was encountered during the closing process was dealt with immediately and with the utmost integrity & grace. We want to thank Alanna & Annie for the wonderful job they did with buying our timeshare and the successful closing.”
- Larsons 2/08
”I called Marriott and it appears they are close to completing the ownership change. Thank you so much for your help. You (Annie) are truly an asset to your team.”
- G & D Jensen. 2/08
“First of all I want to say you are the first realtor who has given me what I think is an honest assessment. Of course, I hate the message, but you have outlined the facts I really need to know.”
“Again, many, many thanks for your honest assessment.”
“MANY thanks for all of your help and professionalism in selling our Marriott property.”
“Just thought I’d let you know that I checked with
- J Allen 12/07
“Thank you so much for your help. I really appreciate the professionalism your company has exhibited from our very first encounter. Thank you again,”
- G Plym 8/07
“Thank you so much for being the ONLY honest person I’ve heard from since I’ve been trying to sell my time share. If I decide to sell it, it will definitely be with your company.”
- B. Stough 08/07
“Thank you for your swift help in putting together our purchase of a Mountainside Timeshare at
- All the best,
Kitty, Dan, Zoe & Brandon 04/07
“The staff at Mountain Timeshare Resale really live up to their commitments! They promise to "... devote our knowledge, energy and experience to meeting each client's specific needs, before, during and after the sale."
“We had a difficult situation after our purchase which required a lot of effort on the part of our sales agent, Alanna Hatz. She and her colleagues were always helpful, supportive and ultimately effective in resolving all our issues. I would happily work with them again and recommend them to my friends.”
- K. Bollerud 02/07
"I was extremely satisfied with the service of Alanna Hatz and Mountain Timeshare Resale in helping me purchase a two bedroom ski week at the Westgate Resorts in Park City. The transaction was very smooth and I found the process quite painless. I saved a tremendous amount of money buying a resale as compared to purchasing it direct from the developer. I wish all my transactions were this easy."
- Dr. W Scherer 09/06
